Terms and Conditions

Last updated: November 26, 2020

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://bereapharmacy.co.za website (the “Service”) operated by Berea Pharmacy (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Berea Pharmacy. Berea Pharmacy has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Berea Pharmacy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which, by their nature should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which, by their nature should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Online Shopping Terms and Conditions

The following, as well as the preceding, shopping terms and conditions apply to any and all purchases made online at https://www.bereapharmacy.co.za. Please make sure that you read through them thoroughly and keep a copy for future use.

Please note that you may register an account with us, or you could check-out as a guest. It should be noted that with some items, you may be required to have an account with us due to legislation. You can find a link to our registration page on the Home webpage.

Visiting, registering or using our website in any way constitute your acceptance and agreement to be bound by our Terms and Conditions on our website.

Registration on our website

Registering on our website will require you to provide certain information including personal details and your delivery address. You will be required to choose a username and a password. It is essential for you to keep your password private to restrict/limit risk to your account being unlawfully used by 3rd parties.
Berea Pharmacy accepts no liability for any damages suffered or losses incurred from the misuse of your password. We recommend that you make use of our 2nd step Authentication service, as well as making sure that your password is lengthy and strong. You may change your account information at any point in time.

Availability and Sale of Products

Any and all products displayed on our website are subject to availability. Our shipping zone is strictly limited to South Africa (ZA).All prices shown on our website are in ZAR( South African Rands) and are valid and effective only in South Africa (ZA).

We reserve the right to change specifications of our products and services at any time without notice. We reserve the right to discontinue product lines from our stock range. We will inform you as soon as we are made aware that the products that you have ordered are not available.

Berea Pharmacy reserves the right to limit the quantity of which you may order, be it a promotional sale or otherwise.

Any content errors

Unfortunately we will not process any orders if we found that there has been a mistake made in the description of any product or service, or the prices thereof, on our website. Packaging and/or images might vary from that which are displayed on our website. It is to be noted that due to legislation, we may not be allowed to display some pharmacy product images on our website.

Berea Pharmacy Pricing Policy

Berea Pharmacy is committed to being competitive with our pricing, therefore the prices and promotions may be exclusive to our online platform (www.bereapharmacy.co.za) and may vary from our in-store prices and promotions. Prices are valid while stocks last.

All our prices are inclusive of VAT (Value-Added Tax). Certain conditions might be applied to certain special promotions, including stock availability and limited offer stipulations, as well as delivery methods.

Any delivery billed to you will be displayed on your invoice as a separate item. A delivery fee is billed per order.

Payment Methods

We will debit the total value of your order that you have placed with us, against your preferred payment option that was selected by you during check-out. Payment will occur after you have accepted your order as correct, but before delivery.

By submitting your order and payment details you agree that you are of legal age and can legally process online orders. Furthermore, you accept that you are authorized to make payments from your preferred method. You agree that there are enough funds in your account to settle your every order in full.

Unfortunately, you are not able to claim via your medical aid on our website. Should you wish to do so, you may submit your request via our channels on the home page or by visiting our local store in Berea, East London. Alternatively, you could claim from your scheme directly, by submitting a claim to them (subject to scheme rules).

Stock Availability

Unfortunately we rely on our suppliers to supply us with stock, thus stock availability can never be guaranteed. If we are unable to supply all the items within your order, or the full quantity of those – you are still required to make full payment for the items that have been successfully fulfilled. Please have a look at our Refunds and Returns Policy should you have further questions.

Delivery Fees

Delivery fees are for the your, the customer, account. Delivery fees cannot be refunded once a waybill has been generated. All delivery services, except Local Deliveries, are fulfilled with 3rd party providers. Their policies apply.
We do not markup or alter any pricing obtained from them. Thus, the delivery fee is purely the charge of these providers (including VAT). Should a customer request a refund to be done, the customer is responsible for the delivery, and associated fees, for the parcel to be returned to our premises 31 Pearce Street, Berea, East London, Eastern Cape, 5241.

Confirmation of Orders

Orders placed online constitute your offer to purchase, but are still subject to these terms. Your offer is deemed to have been accepted by us when you receive our confirmation of your order. Failure by us to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.